I feel like a total dummy, but now that I've created a knowledge base in Clibu, I can't figure out how to add an article. I clicked on New Article, and I put in a title, but I could find no way to add the body of the article. As I was writing this, a box popped up that said "Matching Topics Found," but though I went to the link (which was about the previous Clibu release), I didn't see anything about how to add the body of an article to a knowledge base.
ADDED: OK, I think I just figured out that if I paste the entire article into that relatively tiny space where I thought a title should go, the entire article would appear. So I guess I've answered my own question, but I have a related one: How do I save a URL to go with the article? In Surfulater, the URL was automatically saved. But in Clibu do I have to separately copy and paste the URL? That seems a decided step backwards from Surfulater. Or have I simply missed the info about this that I needed?
Unlike Surfulater there is no separate Title field for Articles. Simply start typing into the newly created article and/or paste content into it.
Right now you need to paste the URL, however we are working on a Clibu Browser Extension which will enable you to capture Web page content into a specific Knowledge Base and add Tags all from within the Browser, which is a big step up over the Surfulater work-flow. This should be available fairly soon.
The Clibu Browser Extension will add the Web page Title, URL and selected content just like Surfulater. Sorry about any confusion here.