Today I found that most of one article I saved was not saved. I thus deleted the incomplete article and it went into Trash. I then wanted to get rid of it completely--the last thing I need is a collection of garbage in my Knowledge Base. I appreciate the fact that items I delete are not immediately gone but are simply moved to Trash, but if I'm sure that I don't want it, I'd like to be able to get it totally and permanently out of my KB. Is there I way to do this? I couldn't find one. I realize that this is just a Beta version and I can't expect all features to be implemented instantly, but I thought I'd mention the Trash issue just in case it hadn't been considered.
There is no permanent delete from Trash yet, however it is planned. I may also include an automatic delete of all articles in trash older than say 30 days.
I'd recommend having an option that does this automated delete on a periodic basis, with the system asking the user if s/he would like to review the trash before deleting.